H&R Block

Apr 2023

Juanita C. completed my taxes and when I say she was phenomenal, that is not an understatement. This is the second year I’ve had my taxes and my partner’s taxes done and I will never go to anyone else. She’s so helpful, informative and brilliant. She’s a true gem in the H&R block team and the reason H&R block will keep me as a customer for as long as she’s a part of it. Juanita, you rock!

Mar 2019

The woman who served me made a comment as I was leaving telling me to make sure I took care of my new baby. I found it mildly inappropriate as I had communicated to her in small talk that I was a single mother by choice (at 28) and did not want to wait to be married to start a family. I feel as if I had been married or older she wouldn't have told me to "make sure to take care of that new baby." She had a condescending overtone, as if I want about to blow my tax return on something frivolous. I will always go back to H&R but I won't go back to this particular woman.