About Dillon Music
Reviews for Dillon Music
Write a reviewHours
Monday: 10AM - 5PM
Tuesday: 10AM - 5PM
Wednesday: 10AM - 5PM
Thursday: 10AM - 5PM
Friday: 10AM - 5PM
Saturday: 10AM - 3PM
Sunday: Closed
Tips
parking: street in-store pick-up accepts credit cards wheelchair accessible


They were very slow to respond to online inquiries. I was ready to place an order after getting a few important questions answered, but by the time I finally got the information, the horn was gone. I also had to call multiple times just to figure out what was going on.
They may be fine for in-person shopping, but based on this online purchase experience, I would not consider them again.
UPDATES: They reached out to me for remediation on the issues I encountered. Raising from two stars to four stars.
Five Stars - Exceptional Instrument & Service!
I recently purchased a used trumpet online from this fantastic company sight unseen, and I couldn't be happier. The quality of the instrument is absolutely excellent—it plays beautifully and the craftsmanship is top-notch. The customer service was also outstanding from start to finish. Highly recommend them to any musician!
I had such a wonderful experience with Dillon Music! I brought in my 10-year-old’s French horn for repair, and they treated it with so much care and kindness. They understood how important the instrument was to my child and made sure everything was fixed perfectly.
What truly amazed me was their honesty and generosity—they even issued a charge back, which was completely unexpected. It shows how much they genuinely care about their customers, not just business.
If you’re looking for a music shop that is skilled, trustworthy, and full of heart, Dillon Music is the place to go!