About Franklin Family Plumbing
Franklin Family Plumbing is a family-owned and operated business serving Gloucester and Cumberland Counties for 20 years. They specialize in all types of plumbing and guarantee their work. The company prides itself on being professional, clean, and reasonably priced. Their experts, like Bob, are friendly, knowledgeable, and take pride in their work. Customers have praised Bob for being extremely timely, communicating quickly, and providing excellent service. He takes the time to explain what he is doing and goes above and beyond for his clients. Franklin Family Plumbing is known for its reasonable rates and commitment to customer satisfaction. With a reputation as a trusted and reliable plumbing service, they ensure a positive experience for all customers, making them clients for life. Recently, customers have shared positive experiences, highlighting Bob's professionalism and skill. One customer appreciated how Bob efficiently replaced an over 30-year-old bathtub faucet, doing a great job with the installation and cleanup. Another praised Bob for arriving promptly, handling the problem quickly, and offering a fair price. A third customer experienced water leaking from their upstairs bathroom and ceiling, and Bob identified and fixed the issue—replacing the water supply and valve—while explaining everything clearly. Overall, Franklin Family Plumbing continues to be trusted for quality, timely, and friendly service.
Cannot say enough about Bob. Our water heater broker with a newborn and Bob was prompt and gave us a fair quote and helped us with our home insurance coverage. Came at 9am and was done by 11am and took the old tank with him 100% recommend.
Bob is so amazing, professional, and best of all honest. My pipes froze during the winter storm when it was under 0 degrees with the wind chill, and I couldn’t find a plumber anywhere. Another plumber told me there was nothing they could do to help until the pipes unfroze. Bob called me back promptly when I left a message and said, “I’m really backed up today with the storm, but let me walk you through some ideas over the phone.” He stayed on for over a half hour kindly telling me step by step what to try to unfreeze my pipes. He told us to let him know if it worked and even called back with another idea to try! He truly cared and went above and beyond; he didn’t...read full review
Our bathtub faucet started leaking and was getting worse by the day. Called Bob and explained my issue, and after some quick discussions, we decided the best course of action was to replace the over 30 year old faucet. Bob recommended some possible replacements, and we picked out a nice Moen faucet. Due to my work schedule, I had to wait until that Saturday for Bob to come out. He showed up promptly on time and he went over what had to be done and quoted a fair and reasonable price. The faucet came out great and Bob did a great job with the install and cleaning up when he was done. Not only is Bob a superb plumber, he's also a really nice guy who really knows what he...read full review