About Westfield Eco Laundry
Westfield Eco Laundry offers laundry services with the convenience of credit card payments on some machines. While the establishment aims to be eco-friendly, it functions as a typical laundromat and doesn't necessarily offer allergen-free options. Customer service experiences vary. Some customers have praised the helpfulness and professionalism of a particular staff member, "Jean," who provided advice and assistance with cleaning delicate items. Other customers have expressed concerns about the unprofessional behavior of a different staff member, citing rudeness and lack of customer service skills. This has led to a recommendation that the business address these issues with their staff.
The service I receive at Westfield is literally one of the best. One place I would definitely refer to anyone looking for a place to drop their laundry off and continue your day! ~Paris
Good afternoon, I am giving this score for the lady who has always been there- However, for the Daughter that just recently start working a BIG 0, She is unethical, unprofessional, no manners, rude , do not even know how to speak to customers-I don't understand how this person works here, since he has no manners at all to treat customers - the owner should evaluate this behavior - absolutely such a bad behavior for this business.
I visited this laundromat a year ago to try to salvage my outdoor cushions that were ruined during Hurricane Ida, along with the 6ft flooding we had at home. The cushions were not a priority at the time in the grand scheme of flood repairs. So I did not think they could be salvaged given the time that had past but, Jean was soo helpful in giving me not only tips and tricks on how to clean them at the laundromat, as well as at home for the oversized pieces that understandably could not be cleaned at the location. I was beyond ecstatic when her suggestions helped save them! She was pleasant, helpful, and professional! After my wonderful experience, I reached out to management...read full review