Yesterday I was driving on RT202 S and I hit a pot hole, my tire blew out, I was right near Wayne Subaru service location. I pulled into the lot and after a quick discussion with Mike, service manager, I was able to get my tire changes and the spare put on my Chevrolet Trax. They were so nice and accommodating and the price $29.95 was reasonable. Thank you again, everyone at Wayne Subaru, a bad situation was made better because of all your help.
March 2024
My last post from 3 years ago still stands true today (3/23/24). Yet again the service manager, Jerry, and his team earn 5 stars from this damsel in distress. Another blowout on route 23 in the pouring rain. NJM roadside came quickly BUT the attendant couldn't get my spare out of my Outback. He was hammering away at something and to my surprise, had bent the bolt holding the spare in place and could not get the tire out. One frantic call to Jerry and without hesitation, he sent one of his team to my rescue who was able to saw the bold and get the spare tire out. Thank you again Wayne Subaru service team! I don't know what I would do without you!2021-This... read full review
March 2024
This was my 3rd service center after struggling to get something fixed on my newly lease car which came with defects. First service center passed off my case as being a new car that needed to be broken in. Second place found what the issue was and made adjustments which made driving much better, but it was not 100%. And both service centers listened and answered me with an assumption that driver was a fault, or that I had unreasonable expectations from the car. When I came here, the mechanic went on the test drive with me. He was able to feel and detect what the issue was right away. And that alone was such a big relief, because my first few month with this car has been... read full review
Yesterday I was driving on RT202 S and I hit a pot hole, my tire blew out, I was right near Wayne Subaru service location. I pulled into the lot and after a quick discussion with Mike, service manager, I was able to get my tire changes and the spare put on my Chevrolet Trax. They were so nice and accommodating and the price $29.95 was reasonable. Thank you again, everyone at Wayne Subaru, a bad situation was made better because of all your help.
My last post from 3 years ago still stands true today (3/23/24). Yet again the service manager, Jerry, and his team earn 5 stars from this damsel in distress. Another blowout on route 23 in the pouring rain. NJM roadside came quickly BUT the attendant couldn't get my spare out of my Outback. He was hammering away at something and to my surprise, had bent the bolt holding the spare in place and could not get the tire out. One frantic call to Jerry and without hesitation, he sent one of his team to my rescue who was able to saw the bold and get the spare tire out. Thank you again Wayne Subaru service team! I don't know what I would do without you!2021-This... read full review
This was my 3rd service center after struggling to get something fixed on my newly lease car which came with defects. First service center passed off my case as being a new car that needed to be broken in. Second place found what the issue was and made adjustments which made driving much better, but it was not 100%. And both service centers listened and answered me with an assumption that driver was a fault, or that I had unreasonable expectations from the car. When I came here, the mechanic went on the test drive with me. He was able to feel and detect what the issue was right away. And that alone was such a big relief, because my first few month with this car has been... read full review