Ulta Beauty

Ulta Beauty is a popular retailer in the US for various beauty products, including cosmetics, fragrances, skincare, and hair care. The store offers over 25,000 products from 500 brands, including popular brands like Tarte, Fenty, Redken, and CHANEL. They also offer exclusive brands such as Kylie Cosmetics, Olaplex, and Colourpop. The Conscious Beauty section at Ulta Beauty provides a range of products that are vegan, cruelty-free, sustainable, and have a positive community impact. The Salon at Ulta Beauty offers services such as haircuts, coloring, skincare, makeup, and ear piercing. Appointments can be booked online, and walk-ins are welcome if stylists are available. Customers have praised the helpfulness and knowledge of the Ulta Beauty employees. For instance, a staff member named Kirsten or Kristen went above and beyond to help a customer find a discontinued product and found a similar alternative for them. Another employee, Bri, was commended for her product knowledge and understanding, making the customer feel impressed and welcomed to shop again. One employee, Sabrina, stood out for her exceptional customer service. She helped a customer with a complicated gift card, taking the time to download the QR code and fill out the necessary information. Her patience and reassurance made the customer feel valued and appreciated, and they wanted to post their positive experience to ensure that the manager knew of Sabrina's exceptional work. Overall, Ulta Beauty offers a positive shopping experience with helpful and knowledgeable employees.