Bon Organic Cleaners

Super Expensive, but no value. Never told me price up front because he didnt know. Upon pick up told me thats what theyve charged last few years. Hello? Meanwhile $35 to hem pair of pants and didnt press them. Said they were, but clearly not. Not even the hem itself. Told me if i wanted pressed it wax extra and i had to come back. Pant hem amateurish and i cant imagine wearing them to the wedding i got them for. Also tailor chalk still on hem. NEVER AGAIN. Hate being ripped off. Stay away.

Incredibly bad customer service. My daughter dropped off a pair of slacks on a Friday for dry cleaning. Told her they had limited weekend service, she needed to be there between 2-4pm to pick them up on Saturday. She left the house at 2:50pm to pick up. At around 3:00, she received text that they had to close early at 3:00. She pulled over and tried to call, hoping she could ask them to wait just a minute or two for her to get there. There was no answer. She got there about 3:02 and doors were locked. On Monday morning (they’re closed on Sunday), I picked up and paid for the cleaning, explaining that I now had to pay for expedited shipping to send them to… read full review

Absolutely atrocious communication and customer service. I made an appointment days in advance to have the seamstress alter my dress. I show up, and I was told she left an hour ago. So the man at the counter offered to take the measurements for me and pin the dress. After I get changed, he told me I needed to come back to have her check before she could do the work. So what was the point of that? She’s only there 10-2 and I work. I told him I would try and come back and he insisted on keeping the dress. I said I would prefer to take it with me. HE GRABBED THE DRESS IN MY HANDS and tried to take it from me. I peeled his hands away and he kept coming towards me and continued… read full review