It's hard to find a doctor that's not only good, but has a good bedside manner. Doctor Phu has been helping me for about 8 years now and has helped me with several issues. He is very knowledgeable and takes the time to explain things to me, which I really appreciate. I feel like he genuinely cares about my health, rather than the most profitable option.
March 2021
Horrible organization. Not professional at all. Set up a Telehealth app, never got a call. I had to call 30 mins later just to make sure I was getting a call they said yes I was next. 1 hour and a half later nothing. Called back and they said I missed my app. How? nurse will call me back. 3 hours later no phone call. I had to call again and the manager said the doc called my second number. I only have one cell phone. Sounds very sketchy to me. I work in the healthcare industry. This is not the right office to go for your healthcare needs. Extremely unprofessional. Will not even bother trying to reschedule
March 2021
I found this practice to have staff that were cold, uncaring and unsympathetic. They are in a hurry and didn't take patient needs and comfort in to consideration. From office staff to doctors these behavior and attitude ocurred. This office culture seems to be pervasive. Doctors insisted on doing 2 separate procedures despite other problems that affected anesthesia usage. Even hospital staff agreed with my assessment. Doctors were not happy with having to do.procedures in a hospital instead of their own center.
It's hard to find a doctor that's not only good, but has a good bedside manner. Doctor Phu has been helping me for about 8 years now and has helped me with several issues. He is very knowledgeable and takes the time to explain things to me, which I really appreciate. I feel like he genuinely cares about my health, rather than the most profitable option.
Horrible organization. Not professional at all. Set up a Telehealth app, never got a call. I had to call 30 mins later just to make sure I was getting a call they said yes I was next. 1 hour and a half later nothing. Called back and they said I missed my app. How? nurse will call me back. 3 hours later no phone call. I had to call again and the manager said the doc called my second number. I only have one cell phone. Sounds very sketchy to me. I work in the healthcare industry. This is not the right office to go for your healthcare needs. Extremely unprofessional. Will not even bother trying to reschedule
I found this practice to have staff that were cold, uncaring and unsympathetic. They are in a hurry and didn't take patient needs and comfort in to consideration. From office staff to doctors these behavior and attitude ocurred. This office culture seems to be pervasive. Doctors insisted on doing 2 separate procedures despite other problems that affected anesthesia usage. Even hospital staff agreed with my assessment. Doctors were not happy with having to do.procedures in a hospital instead of their own center.