Cooper Physical and Occupational Therapy at Voorhees

Dec 2023

Edit: tried calling again 11/27 to make an appointment. No response. No callback. This is one of the only places that takes my insurance so looks like I'll be looking up exercises at home and trying to manage my all pain myself. Thanks, Cooper! Please teach your staff how to listen and respond to voicemails. Never seen anything like it.The PTs and staff are very nice but they need help fielding phone calls. I've left about 5 messages asking for a call back (because they never pick up the phone) and I haven't heard a word. Previously I had to leave a message and cancel for the week due to illnessand they never received the message or acted on it and didnt cancel the appointments....read full review

Aug 2023

The PTs and staff are very nice but they need help fielding phone calls. I've left about 5 messages asking for a call back (because they never pick up the phone) and I haven't heard a word. Previously I had to leave a message and cancel for the week due to illnessand they never received the message or acted on it and didnt cancel the appointments. It's just pretty frustrating and I'll probably look elsewhere even though my entire medical team is Cooper.