Phillips Eye Specialists is a practice with a long history, serving patients for over 30 years. The team of expert surgeons focuses on using the latest technology to provide the best vision care solutions. Patients praise the practice for its compassionate care and the skill of its doctors, particularly one doctor who is described as caring, attentive, and knowledgeable.
While patients appreciate the high quality of care, they note that the practice is very busy, leading to long wait times for appointments and extended wait times on the day of the appointment. Despite this, patients express a strong desire to continue their care with the practice due to the positive experiences they have had.
I am coming to this location only because of Dr. Gabby. She is a caring, attentive, and excellent doctor. She remembers all the history of my visits and medication. However, she is too busy and has too many patients to take care of, and her staff is always busy, working non-stop. Despite this, I do not want to go to another eye doctor because I know Dr. Gabby is very good. If I have to reschedule, I have to wait two months to see her. I do not know how this office can improve with such busy appointments. This office has a long waiting time for the appointment, and once you check in, there is an even longer waiting time.
Feb 2024
5.0★★★★★
After being a customer for the past 6 years, with my cataracts removed, now I can read and drive without glasses, and I’m 78 years old and grateful to find this place for my eye care. Highly recommended.
Oct 2023
3.0★★★☆☆
Update: I don't know what is happening at this location now, but it is 9/26/23 and it's almost impossible to get someone on the line!!! I have been calling trying to get an appointment and it has not been easy!! It saddens me to have to change my review, but I can't have someone reading my previous comment and not include this issue in my description!!! Previous review: I can't find enough adjectives to describe what an amazing staff they have at this office. I have been there a few times and every single time I am awestruck at how well they treat their patients! I wholeheartedly recommend this location for all your eye problems!
