About Sally Beauty

Sally Beauty is your destination for thousands of salon-quality products at budget-friendly prices. The store offers the best hair care, hair color, accessories, styling tools, cosmetics, nail care, and salon equipment, all backed by their Love It or Return It Money-Back Guarantee. With virtual ColorView™ technology, customers can try hair color and makeup before they buy it. Sally Beauty is the largest retailer of pro beauty in the world, with nearly 3,000 stores throughout the United States, Puerto Rico, and Canada, selling an extensive line of brands, including professional favorites like Clairol, L'Oreal, Wella, and Chi. Customers have praised the excellent customer service at Sally Beauty. Heather, a staff member, was commended for her patience and attentiveness in helping a customer with skin allergies find the right products. Another employee, Deborah, was described as knowledgeable, kind, and genuinely concerned about the customers' needs, even going the extra mile to inform them about ongoing promotions. Additionally, Madison, another employee, was praised for her compassion and positive energy, helping a customer who was having a bad day. Overall, Sally Beauty provides a welcoming and helpful shopping experience, with a wide selection of professional-quality products at affordable prices, and a staff dedicated to ensuring customer satisfaction.

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Reviews for Sally Beauty

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Oct 2023
I was just at the Washington Township location. I need to give an enormous shout out to Heather!! I have skin allergies and she noticed I was slowly looking at shampoos and reading labels. I explained my concerns and she took the time to stand with me reading labels until we found products that were right for me! She even checked the prices and said that they were on sale! Oh happy me! I can’t say enough about the excellent customer service I received. Also, the young lady Sarah, was very pleasant! By the way, the customer before me was gave Heather a hard time, she handled it very professionally!
Aug 2023
Deborah was 10/10. I went to Sally’s today to pick up some shampoo and conditioner, as well as some hair dye, and I met the sweetest lady working there. She said she was new but had so much knowledge about the store and products! She was so kind and really cared about listening to me and even told me about promotions that were going on which saved me money and I got more product. She was helping someone prior to me and unfortunately they weren’t able to find the color she was looking for and she was genuinely upset that she couldn’t help this customer, which made me feel like she really cares about her job and the people that come in.
Dec 2022
The employees here are always super inviting and friendly, but I SPECIFICALLY want to shine light on Madison, who is 100% a diamond human being. She saw that I was having a bad day and went out of her way to ensure I was calm and collected before I left. That 5 minute interaction that I had with her not only helped mentally collect myself, but reminded me that good people in this world still exist, and she deserves the world within her career at Sally Beauty, 100% making this my store of choice from now on and I do live closer to West Berlin. Thank you so much for sharing your positive energy and good luck with your future. You're a rockstar ?