Floor & Decor is a large, modern store offering an incredible selection of high quality hard surface flooring and installation products at everyday low prices. The store features a huge array of beautiful tile, gorgeous wood, and elegant stone products. With free design services and a dedicated team for professionals, customers can find exactly what they need. The sales staff is friendly, helpful, and goes out of their way to assist with project needs, providing excellent customer service. The home design center team, in particular, provides exceptional guidance and support, making the renovation process smooth and stress-free.
Great customer experience at this location.
Wilma is the most positive person I’ve interacted in Floor and Decor so far, she is very professional,knowledgeable and attentive.
Definitely recommend to shop here, they have so many options and Wilma can help you design your dream home.
It was overwhelming to walk into the vast array of bathroom tile and flooring selections. However, the team would check in on us periodically as we walked through the aisles. We were waiting for the designer, but they never showed up. After speaking with an associate, we received an initial quote on the materials we chose. When I called to follow up, I was connected to Talita. She was very helpful and responsive via phone and text (even sent suggestions, which we ultimately aligned on). Ask for Talita at the Tom’s River location.
During my visit to Floor and Decor, I was initially unsure about my backsplash requirements, but Caitlin offered invaluable guidance in selecting three suitable options. Upon my return a few days later, I was warmly welcomed by the same staff member at the register. Tom G then provided expert assistance, ensuring I had all the necessary materials and accurately calculating the required square footage. The store's cleanliness and organization were noteworthy. The staff's exceptional service exceeded my expectations, as evidenced by their assistance with loading my purchases into my vehicle, making the entire experience truly exceptional.
213 NJ-37, Toms River, NJ 08753
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