About B. A. Colella Heating & Cooling, LLC
B.A. Colella Heating & Cooling, LLC offers a wide range of heating and cooling equipment and services for both energy-conscious and budget-minded customers. The company is known for its friendly and skilled technicians who arrive on time for appointments. Customers appreciate the quick response, especially during emergencies such as system failures, where technicians have arrived promptly even on holidays to restore heating or cooling. Recent reviews highlight the company's strong focus on customer satisfaction. Customers praise the team for their professionalism and attention to detail during major installations like replacing a boiler or installing a new A/C system. The office staff is friendly, helpful, and easy to communicate with, providing timely updates. Technicians are efficient and personable, explaining what they are doing and answering questions. They work carefully and leave the work area clean. The team also interacts positively with family members, making the experience comfortable and reassuring. Overall, B.A. Colella Heating & Cooling is highly recommended for reliable heating and cooling services, emphasizing quality work and excellent customer service in any situation.
Had our Fujitsu AC unit fixed 2 times. Always showed up on time and even came out on emergency notice when something wasn’t working. 100% recommend, will definitely be doing business again
Brian and the team at B.A. Colella have provided maintenance and repair service for our commercial real estate property in Chatham for years. The team is friendly, knowledgeable and reliable. But most importantly, they always find a way to handle my frequent requests quickly and professionally. Strongly recommend them for both residential and commercial property services.
When my boiler broke and flooded my basement, B.A. Colella Heating and Cooling responded immediately and took control of the situation. They quickly diagnosed the issue, replaced the boiler, and got everything back up and running without delay.
When the manufacturer wouldn’t stand behind their product, Colella went above and beyond to secure a replacement through their distributor, which really showed their commitment to taking care of their customers.
The team was professional, knowledgeable, and genuinely a pleasure to work with throughout the entire process. They explained everything clearly and made a stressful situation much easier to handle. They...read full review