Had a minor furnace problem and was able to have someone come within the hour of my phone call. Zack did a great job of explaining the issue and it was fixed immediately. Thank you!
About B. A. Colella Heating & Cooling, LLC
B.A. Colella Heating & Cooling, LLC offers a wide range of heating and cooling equipment and services for both energy-conscious and budget-minded customers. The company is known for its friendly and skilled technicians who arrive on time for appointments. Customers appreciate the quick response, especially during emergencies such as system failures, where technicians have arrived promptly even on holidays to restore heating or cooling.
Recent reviews highlight the company's strong focus on customer satisfaction. Customers praise the team for their professionalism and attention to detail during major installations like replacing a boiler or installing a new A/C system. The office staff is friendly, helpful, and easy to communicate with, providing timely updates. Technicians are efficient and personable, explaining what they are doing and answering questions. They work carefully and leave the work area clean. The team also interacts positively with family members, making the experience comfortable and reassuring.
Overall, B.A. Colella Heating & Cooling is highly recommended for reliable heating and cooling services, emphasizing quality work and excellent customer service in any situation.
Reviews
I want to thank B.A. Colella for promptly coming out and addressing the recent issue with my furnace not working! Unfortunately, the person who I have been using for many years did not have any sense of urgency, told me he or an assistant might be out the next day and would put me on the list, then the next day tells me it could be several weeks or more! Based on my first interaction with B.A. Colella, they have earned my future business! When I first called, I spoke with Alexis who was very courteous and walked me through the process of costs and what to expect when a technician arrived. On the day of the appointment, Zach arrived on time and was incredibly friendly, listened to my recent history of the furnace, immediately delved into solving the problem, figured it out, fixed it and had us up and running quickly. Again, they have earned a new customer and I highly recommend them!
I cannot say enough positive things about about Brian, the owner, and the technicians. Brian is professional, prompt, and reliable. The office staff is easy to work with to schedule an appointment and get back to you as soon as they are able. We had an issue with our air condition on one of the hottest days of the year and they were able to come quickly and solve the problem efficiently. The technicians are very knowledgable and hardworking. I have used B.A. Colella Heating and Cooling many times myself and always refer them to a friend or neighbor in need of their services. Go with B.A. Colella Heating and Cooling they are top notch and you won't be disappointed! - Gene from EH
Photos
Hours
Monday 7:30AM - 4:30PM
Tuesday 7:30AM - 4:30PM
Wednesday 7:30AM - 4:30PM
Thursday 7:30AM - 4:30PM
Friday 7:30AM - 4:30PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
- open to all
- hello, welcome to our page!
Location
15A, Upper Mountain Avenue, Rockaway, NJ 07866
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