I was impressed that after one negative my review action was taken and improved 100% thanks to the management responding to families reviews
I definitely recommend my relative to choose this facility
About Alaris Health at The Chateau Managed by Excelsior Care Group
Alaris Health at The Chateau is a highly regarded skilled nursing facility, offering a wide variety of services. The facility maintains a clean and respectful environment, where patients are treated like family. Physical and occupational therapists, as well as some aides and nurses, have been noted for their exceptional care, helping patients to make significant progress in their recovery. The facility also offers on-site dialysis, a hospice wing, and a Spanish-speaking wing.
A family member of a patient had a positive experience with a nurse's aide named Tasha, who was praised for her kindness and compassion. The aide's attentiveness and warmth made a significant difference in the patient's experience, helping to make difficult days more bearable.
The Director of Admissions, Eden Weiss, has been commended for providing thorough and impressive tours of the facility, explaining the various services offered and showing the hospice and Spanish-speaking wings. Alaris at The Chateau has been described as a "One Stop Shop" for all skilled nursing services, and the "Best Kept Secret" in Bergen County.
Reviews
Very nice and clean place. The receptionist is very nice, friendly. She has a beautiful smile and a warm welcome. There's one grap, no close parks. Have to walk to far. Other than that, I love the place! 😁
Jackie, the nurse supervisor on the evening shift, was extremely helpful during my visit with a family friend last Sunday. She was very hands-on, attentive, and always had a smile on her face. The CNAs were also very attentive and caring. Great experience!
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Location
96 Parkway, Rochelle Park, NJ 07662
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