About Slats & Pleats
Slats & Pleats is a highly regarded business specializing in window coverings. Customers praise the meticulous and professional installation of motorized shades, corded shades, and plantation shutters, all showcasing amazing quality. The owner, Paul, is known for his expert advice, offering an excellent selection of options while respecting budgets and listening to clients' needs. The technicians, especially Doug, are commended for their efficiency, attention to detail, and friendly demeanor. The office staff, including Zagana, ensures effective communication and support throughout the process. Clients appreciate the strong warranties on products like Hunter Douglas blinds and the commitment of Slats & Pleats to stand behind their work. Overall, customers confidently recommend Slats & Pleats for their professionalism, quality products, and exceptional service.
Three days ago, I went into my living room behind my Christmas Tree to raise my Hunter Douglas cellular shade that was approximately 7x5ft.. The shade literally dropped to my windowsill. Needless to say, I was in a panic not a good time of year to have to be looking for a new shade. I was referred to Slats & Pleats, and there are no words to say how professional the assistant Zandanya was she reassured me that she could get someone out to me quickly. She gave me a price and told me approximately how long it was going to take to fix and if it couldn’t be fixed, I wouldn’t be charged. Which I found to be unheard of, I thought for sure I’d be charged for the inspection...read full review
I stopped by the store today to see if they could help me with a small part for a shade that I didn't even buy from the store. There are no words to describe the degree to which Zagana helped me! I caught her in the middle of lunch and she immediately began to look for this part even though this was most certainly not a big sale or a sale of any kind. Zagana even called someone to see if they were able to direct her to the correct part. It is seldom, if ever, that I go to a store and find people who are so willing to put themselves out for those who just walk in. From now on, this is my go to store for any of my window treatment needs! I offered to pay for Zagana but...read full review
Doug came and repaired/re-installed a broken chain on my Graber Vertical Blinds. On time, and worked meticulously with his hands and was caring of my home. A craftsman! Also his assistant on the phone was pleasant and very supportive. I knew right from the start it would be a positive appointment!