The Lock Doctor

Aug 2022

Okay, so I walk into the Lock Doctor, carrying my little fire/security lockbox. It has a battery operated keypad, with a key backup in case the battery dies. I had the cylinder rekeyed about a year ago and since then, couldn’t get the keys to work. I placed it on the counter, couldn’t get the keypad to work. The very nice, young lady behind the counter pointed out that it was upside down, (I didn’t have my glasses on). I explained the problem and she, very graciously and patiently explained that it wasn’t the key or the cylinder, but the idiot turning the key, me! She then, again very patiently, gave me a lesson on key turning! She could have said to leave it,...read full review

Nov 2020

They showed up exactly when they said they would. The locksmith also got the job done extremely fast, which is great. However, I got charged an arm and a leg for a 5 min fix. If the price wasn’t as high as it was for such a quick simple job, I would have rated higher. The work excellent, the price... not so much.Update, While I do not appreciate the condescending and passive aggressive questions in a reply from a vendor, I will add 1 star for accuracy of job. The question...pertaining to if charge was indicative of an hours worth of work or 10 minutes of work... If a job is charged for x price for 10 minutes should you spend 1 hr to validate a charge? No, the question...read full review

Oct 2020

I brought Bill five locks that needed to be re-keyed. I also needed 8 keys cut to match the new locks. He said it would take at least 30 minutes. I came back in 35 and has was done. Quality work for a fair price!