The Lock Doctor

Bill Timman knows his stuff. I have a lock from an ebike that had no keys to unlock the battery from the bike. Bill pulled it off. I had called another locksmith and he said no way can this be done. Well Bill from the Lock Doctor did it.

Okay, so I walk into the Lock Doctor, carrying my little fire/security lockbox. It has a battery operated keypad, with a key backup in case the battery dies. I had the cylinder rekeyed about a year ago and since then, couldn’t get the keys to work. I placed it on the counter, couldn’t get the keypad to work. The very nice, young lady behind the counter pointed out that it was upside down, (I didn’t have my glasses on). I explained the problem and she, very graciously and patiently explained that it wasn’t the key or the cylinder, but the idiot turning the key, me! She then, again very patiently, gave me a lesson on key turning! She could have said to leave it,… read full review

They showed up exactly when they said they would. The locksmith also got the job done extremely fast, which is great. However, I got charged an arm and a leg for a 5 min fix. If the price wasn’t as high as it was for such a quick simple job, I would have rated higher. The work excellent, the price... not so much.Update, While I do not appreciate the condescending and passive aggressive questions in a reply from a vendor, I will add 1 star for accuracy of job. The question...pertaining to if charge was indicative of an hours worth of work or 10 minutes of work... If a job is charged for x price for 10 minutes should you spend 1 hr to validate a charge? No, the question… read full review