Whalen & Ives, Inc.

Whalen & Ives, Inc. provides exceptional service with a prompt response to customer calls. Their highly skilled and courteous technicians go above and beyond to ensure issues are resolved efficiently. Customers have praised the knowledge and professionalism of the team, with a focus on customer satisfaction. Whalen & Ives resolves matters in a timely and professional way, earning loyal customers who often recommend their services. They have a long history of impressive service, including emergency responses, such as sending a team on Christmas Eve to fix a heating system. Recently, customers have shared positive experiences, highlighting the promptness, knowledge, and professionalism of the technicians. One customer noted their satisfaction with the service after dealing with a central air issue, commending the fair rates. Another customer experienced a swift and favorable first impression when their air conditioner broke while away on vacation, mentioning that the service was done without surprises in pricing. Additionally, after a boiler failure, a customer praised Whalen & Ives for their excellent work, as they replaced the boiler and restored heat and hot water quickly before a cold blast. The company’s attention to detail and cleanliness during installations continue to ensure a positive overall experience.