Reviews for Elements Massage
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
Tips
price range: average appointment required mask required by appointment only accepts credit cards accepts apple pay quiet street parking, private lot parking free wi-fi wheelchair accessible gender-neutral restrooms open to all
Ratings
Google: 4.5/5
Facebook: 4.6/5
BBB: No Rating
Elements Massage
244 Franklin Ave, Nutley
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Great customer service with the front desk and every therapist I've seen. Jamie is THE BEST. I always leave my massages relaxed or tenderized (depending what I ask for). My shoulder knots have never been less tense.
I would give 5 stars because Anthony was excellent and I will be back because of him. However, I settled pricing over the phone, told them I had a Spa Finder gift card and the price was supposed to be $105 and change. After all was said and done I went to pay I gave them my $50 gift card and they would not give me the $20 discount that a first time client receives because of my gift card. I voiced my concern and told them that we discussed this over the phone and still it fell on deaf ears. That was the one thing that I did not like about Elements!
Great customer service skills. The girls at the front desk are amazing and very attentive. No issues scheduling my monthly appointments and they always send a friendly reminder which is great! Relaxing atmosphere and my hour massage is always on point! I always leave feeling 100% better.