About Malouf Lincoln Service
Malouf Lincoln Service is a dealership known for its friendly and knowledgeable staff. Customers praise the dealership for its excellent customer service, particularly highlighting the exceptional service provided by Vinny and George Bancroft. One customer shared a positive experience, feeling respected and valued as both a Black person and a woman during their interaction with Vinny. They appreciated his willingness to answer questions, offer test drives, and engage in a genuine conversation about their car needs. Another customer commended the dealership's efficient handling of a warranty issue on their 2022 Maverick, noting the timely diagnosis, repair, and communication throughout the process. A third customer has been consistently pleased with the service provided for their 2013 Ford Escape, attributing the vehicle's good condition to Malouf's maintenance work and George Bancroft's honesty and professionalism.
I bought my 2022 Mavrick from the dealership and have used them for service. The vehicle had a warranty issue which was diagnosed and fixed in a timely manner with feedback to me during the entire process. Employees were also very friendly and knowledgeable. I highly recommend them for a car purchase and service.
I have been taking my 2013 Ford Escape for service/maintenance to Malouf since I purchased it and it is still driving like new. My service advisor, George Bancroft, has always served me with the upmost respect and honesty. I am confident in their work and will continue having my vehicle serviced at Malouf.