Nelly's Beauty Salon & Spa

Nelly's Beauty Salon & Spa offers a range of beauty services with mixed reviews. Many customers praise Giselle for her detailed and patient approach, especially highlighting her exceptional pedicures. However, some clients have expressed dissatisfaction with the overall service quality, noting issues with appointment management that led to long wait times, sometimes up to two hours. While some hair services received positive feedback, there are complaints about inconsistency, particularly regarding highlights that did not meet customer expectations. One client experienced an unsatisfactory result, describing their hair color as yellow instead of the desired tone. Despite the talent of some staff, there is a clear need for improved professionalism and better communication at the salon.