Dente Bros Towing is a towing service that provides essential help, especially in challenging situations. Customers often arrive stressed and frustrated due to unforeseen circumstances, but many have noted the kindness and understanding shown by the staff. Even when faced with the strict regulations of local police, Dente Bros works diligently to assist those in need. One customer shared a story of nearly missing the chance to retrieve their car but was allowed in after hours, highlighting the team's willingness to accommodate. The service has its challenges, as getting a vehicle released can involve navigating complex procedures with law enforcement. However, the staff's compassion and support during these tough times stand out. Additionally, the business is appreciated for its care for stray cats, reflecting a commitment to the community. While the fees for towing may not always be welcome, many customers leave feeling grateful for the assistance provided during difficult moments. Overall, Dente Bros Towing is recognized for its dedication to service and its positive impact on those it helps.
There have been a ton of bad reviews, which scared me going there but my experience could not have gone better. They made it as easy and pleasant as possible! As long as you fix the problem in order to get a release there will be no issues! Very good experience, very good.
Reading the reviews will have you going crazy about what’s gonna happen next I had my car towed here a couple of days ago I feared the worst I almost didn’t make it to 22 Franklin st in time to get the release and I got to Dente like 10 after they was closed I begged and pleaded with the guy to let me get the car and as I was just about to stop he let me get the car price was $298 to get the car but I was just happy to get my damn car so 3 stars for the customer service being that I inconvenience them but that price can’t get you 5
They are good people. I know they get a lot of angry people who are pissed to have no car and sometimes it's not their fault, but they don't get credit for doing a service as the State of NJ operates when they tow a car. They can't help but work w the police and policies for example to get a police release for a towed car in an accident or situation that requires some legal reason to have the police intercede or release a vehicle. Dealing w Newark police (some staff are quite mean) is another story. When you call Newark police you have to first ask if your car is there (if your car was towed from Newark) and then you have to pick up a release report from Newark police station at 22 Franklin Street, Newark and talk to an officer who will decide to send you up to floor 3 to get your report. That's the release papers. But if you also need a police report you have to go outside to another part of the building and get the report there if the car was in an accident and you pay like 5 cents a page. But I had a really great experience w Dente Brothers and their kindness to help me really made me have hope in humanity. Thank you Anthony Sr. And Dente Brothers for helping me when I was down bc of a driver who killed my car at no fault of my own. You really all meant a lot to me. They also care for stray cats which is always near and dear my heart after rescuing so many strays in newark and irvington and East Orange NJ.