About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from over 500 brands, both in-store and online. Customers can find cosmetics, fragrances, skincare, hair care, and body care products, as well as exclusive items from Kylie Cosmetics, Olaplex, and others. The Conscious Beauty section provides options for vegan, clean ingredient, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers various services, including haircuts, color, makeup, ear piercing, and more. Customers have shared positive experiences with individual stylists. Alissa is noted for being super friendly and welcoming, helping to bring customers' visions to life. Saima is highly recommended for her fresh and stylish haircuts, with many compliments received by her clients. Toba from the salon is commended for being kind, pleasant, and accommodating, particularly towards a 7-year-old customer. The store's shopping experience is also appreciated, with Natalie B. recognized for her outstanding customer service. She handled a challenging checkout situation with grace, turning it into a pleasant experience and saving a customer over $300. Overall, Ulta Beauty stands out for its diverse product range, quality salon services, and welcoming staff.
I highly recommend Saima to anyone looking for a fresh and stylish haircut. I had an amazing experience with her and absolutely loving my new haircut. I have got many compliments. Thank you Saima!
This review is for Natalie B. This review is long overdue, but Natalie B. deserves all the recognition for her outstanding customer service.
I was in the process of checking out my 30+ items with Natalie and it ONLY AFTER my payment was completed, I realized I had a 30% off coupon. I was beyond frustrated at myself and embarrassed, but Natalie’s kindness and professionalism turned the situation around. Without hesitation, she graciously processed every single return—item by item—and rerang everything so I could use my coupon, all while making me feel at ease.
While the manager seemed visibly annoyed by the situation, Natalie remained calm, reassuring...read full review
This is the best Ulta beauty store ever, I found the items I was looking for from each sales associate worker and they were very helpful, friendly, caring and compassion in a delightful way. I highly reccomend everyone should come to a store like Ulta for all their beauty needs because they always make people's day and the atmosphere is pleasant and top tier. They are very good at what they do to make my experience worth having as it's marvelous enjoyable and super nice it was magical like no other, the people who work there should always give their customers S-class treatment to people in addition to me deserve, thank you to the people at Ulta Beauty.