About Smith Power Group Inc.
Reviews for Smith Power Group Inc.
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Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: ClosedSunday: Closed
Smith Power Group Inc. is a highly regarded service provider specializing in generator installation and repair, particularly for Generac products. Customers consistently praise the professionalism and expertise of the team, notably highlighting Carlton Smith and Mike Monkiewicz for their personable and knowledgeable approach. Carlton conducts thorough evaluations to determine the best generator solutions, while Mike is commended for his detailed explanations and precise electrical work. The company excels in providing seamless service, handling everything from initial estimates to the completion of installations and repairs. Clients appreciate the quick response times and the helpful nature of the office manager, Mary, who facilitates permit applications and maintains strong communication. Customers who have upgraded their generators report satisfaction with the efficient process and the removal of old units, as well as coordination with gas services. The pricing is competitive, with many expressing gratitude for the honest recommendations and cost-effective solutions provided. Overall, Smith Power Group Inc. is recognized for its competent, caring, and responsive service, making it a reliable choice for all electrical and generator needs. With a strong commitment to customer satisfaction, many clients express their intention to continue using their services and recommend them highly to others.
I contacted Generac to have a whole-house backup generator installed and was referred to Smith Power Group as their authorized representative in my area. Carlton Smith came to my house personally to evaluate what size generator was required. I was extremely impressed with Carlton as he was very personable, knowledgeable and professional and able to answer all of my questions. He gave me a proposal which I accepted and Mary, the office manager, handled all of the permit applications. The team that installed the generator was first class, knew what they were doing and made the entire process as painless as possible. I was particularly impressed with electrician Mike Monkiewicz...read full review
Smith Power had serviced our Generac 20KW generator for a few years. Over time we've come to realize we needed a stronger unit to meet our needs. Till now we've always spoke with Mary when we needed service and felt like we had a good enough relationship that we could depend on receiving an honest recommendation from Smith Power. We called and within a couple of days Carlton visited us, performed a thorough evaluation and recommended we upgrade to a Generac 26KW unit. We agreed with his proposal, signed up and our new unit was installed a few days later. We were very pleased that Smith Power handled 100% of the conversion. With our original unit we had to coordinate...read full review
I used the group from Williamstown, so there may be different sites. The ones I used very easy to work with. Had generatored serviced and repairs performed.The tech explained everything and a grrst job an no issues so far. So i give 5 stars.