About Optum Urgent Care - Hamilton
Optum Urgent Care in Hamilton is dedicated to providing quality healthcare to both adults and children. The facility has a wide integrated health system, ensuring patients have access to a network of specialists if follow-up care is required. A board-certified doctor is always present to guarantee the highest level of care. The friendly and highly trained staff strive to make every visit comfortable and efficient, with little-to-no wait times and compassionate service. Patients have reported positive experiences with the staff, who prioritize their well-being and work diligently to address their needs. The clinic is conveniently located and offers ample parking. While there have been occasional instances of doctor delays, the overall diagnosis and treatment process has been described as satisfactory. Many patients have visited Optum Urgent Care multiple times and highly recommend it for its convenience and quality of service.
The service was excellent; they treated my son well and inspired confidence. I had gone to two other places in the emergency room, and because I didn't speak English, they treated me badly and left me waiting from 1 pm to 4:41 pm. In the end, they didn't even see my son. The other place told me they couldn't say if my insurance covered it; they could register me, but I couldn't wait for the bill to arrive at my house. Thank God someone recommended this place.
The treatment I received and the kindness of the staff was really the best I've had from anywhere else in a similar situation. Claire and Jeanette especially were super nice and made me feel totally comfortable during my visit. They went out of their way to make sure any questions I had were answered and I was treated with respect. I didn't have interaction with the other employees but they were friendly for sure! I would definitely recommend this urgent care to others.
This is the second time that I have been to this urgent care and both times they have been fantastic especially today 6 inches of snow, but I had to go cause I still felt so sick. They told me to come right in and when I got there, they took such great care of me. I felt like I was at a five star hospital not an urgent care.. Thank you so much staff and nurses you guys were so nice to me and so helpful and so respectful I wouldn’t go anywhere else once again thanks so much for taking such great care of me.