Cherry Hill Photo Enterprises Inc

Jan 2024

Staff so disorganize (Kings Plaza Mall) We had been schedule on 12/22/23 at 7:30pm not only me but other families as well. We had to wait in line with other customers that didn't made reservations. While we waiting the staff came to us and ask to us to leave cause Santa was tired. We can go back next day or request a refund (phone number picture attached) Had been calling since there with no answer, they don't answer at all! Submit a customer service online with no answer. I want my refund, I waste my time, the kids were stress and at the end no pictures taken. SUCH A BAD EXPERIENCE.

Jan 2024

We read online that online photos were available digitally. After finishing the photos, the sales person told us online photos were NOT an option and only showed us physical image packages.Having waited so long, I spent the 50 bucks for pretty low quality images so we didn't completely waste our time.I contacted the company to request a credit for the difference which is pretty reasonable should you expect to take care of your customers and Michael Teichmann replied to informed me that the packages are posted at their locations, there must have been a miscommunication, and no credit could be considered.So I hop on google and how and behold there reviews are terrible,...read full review

Jan 2024

Waited for Santa at Danbury Mall in December 14 2023 to start at 11. Was told that there would be a 10 minute delay about 3 different times because the photographer had not shown up. After waiting over an hour in line with all the poor kids waiting the fill in worker had to try and take pictures and use the computer. I requested to speak with a manager to complain but she refused to talk to me. We were offered no discount on experience. Unprofessional and unaccountable.