About The Basic Companies - Basement Finishing, Bathroom & Kitchen Remodeling, Flooring, Waterproofing
The Basic Companies is an award-winning provider of home remodeling and renovation services in New Jersey and Eastern Pennsylvania. They specialize in finished basements, bathroom and kitchen remodeling, flooring installation, and waterproofing. Customers appreciate the exceptional service and seamless, timely installations provided by their specialists. Clients have shared positive experiences, highlighting the professionalism and responsiveness of the team. The project manager ensures smooth scheduling and communication throughout the process. Inspectors from the township have also noted their good reputation. Estimates are thorough and detailed, with clear explanations of pricing and financing options. The staff is personable and dedicated to making clients feel comfortable and excited about their projects. The overall experience from start to finish has left customers delighted, transforming their homes beautifully while maintaining a clean and organized work environment. Customers have praised the work of the teams, describing them as timely, professional, and clean. The finished product has exceeded customers' expectations, with one customer noting that their basement looks larger and more beautiful than they had imagined.
The Basement Company did a good job at remodelling our basement. The job was rather easy with finishing walls and putting floors, nothing complicated. The only thing I would say is that the team was very attentive at the beginning, but as the job evolved they were less responsive, which at times was a bit frustrating. Maybe they had other bigger jobs to focus and that is understandable. They prepared all documentation for permits with township and it was very easy to go through.
We are very pleased with the work that was done on our basement! Basic Basement was referred to us and everything the referral said was spot one. Every step of the way was laid out for us and there weren't any surprises. We love the space that was created for us and would highly recommend them and use The Basic Companies for other projects. Thank you to all of the workers, Bob our project manager, and Gail!
Overall, our basement project ended coming out good but there were several frustrating moments we feel could have been avoided. First, on day 1 of demo, our project manager John told us our stairs needed to be replaced, something that was not priced out in our contract by the sales rep Todd who looked under the stairs but did not mention anything to us regarding them. When I asked if we could just replace the few stair supports that had been worn down or fallen off, I was told that was not an option even though it would have saved us a few $$ while resupporting the stairs. The following Monday I found out that John paused the project entirely until the stairs were replaced,...read full review