About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands. The store features exclusive lines like Kylie Cosmetics, Olaplex, and the Ulta Beauty Collection. Conscious Beauty at Ulta Beauty provides options for vegan, clean ingredient, cruelty-free, and sustainable products. The Salon at Ulta Beauty offers a range of services, including haircuts, color, brow treatments, lashes, and makeup application. Customers praise the knowledgeable and friendly staff, such as Kei and John, who provide excellent customer service and help customers find the right products and services. Kei is noted for being gracious and attentive, making the shopping experience personal and enjoyable. John is recognized for his friendliness and expertise, ensuring customers have everything they need. Ulta Beauty is a one-stop-shop for all beauty needs, with a wide selection, professional services, and exceptional customer care.
I had such a great experience at Ulta thanks to Kei! She was incredibly gracious, attentive, and genuinely caring from the moment we spoke. She went above and beyond to make sure I found exactly what I needed and made the whole experience feel personal and enjoyable. It’s rare to meet someone so kind and thoughtful—thank you, Kei, for your amazing help!
I had a great experience at Ulta thanks to John! After waiting for a while without any assistance, I saw John helping another customer and decided to ask for his help. He was so friendly, knowledgeable, and attentive, making sure I had everything I needed. He truly turned my experience around, and I really appreciated his excellent customer service. I'll definitely be coming back because of him!
Came in to get a foundation recommendation and match. John in Mac was very sweet, helpful and attentive. The level of customer service I received from him was phenomenal. We need more people like him working here!