Across International - NJ is a New Jersey-based supplier of laboratory equipment, specializing in heat treatment and material processing solutions for universities, research facilities, and labs. With over 25 years of industrial manufacturing experience, the company offers a wide range of products, including induction heaters, drying ovens, ball mills, lab furnaces, and pellet presses.
Across International's goal is to build strong business partnerships with customers worldwide. They provide quantity discounts and respond to inquiries within the same business day, prioritizing 100% customer satisfaction. Clients have praised the company's exceptional responsiveness, support, and efficient quoting and shipping processes, enabling the delivery of required equipment within a short timeframe.
The company's customer service representatives, such as Amy Vigil, Matt Grazko, Vivian, Ryan, and Alex Cano, have been consistently commended for their professionalism, knowledge, and commitment to resolving customer issues promptly. Customers have expressed their appreciation for the smooth and stress-free experience, as well as the high-quality products and reliable communication throughout the purchasing process.
I purchased a planetary ball mill, and had an excellent experience. Rachel Stene, Sr. Territory Account Manager, was very knowledgeable and responsive. With her help, I was able to choose proper accessories. Alex Cano, Technical Support Engineer, was also very helpful answering all my questions very quickly and effectively.
We've relied on the equipment and service at Across International to power our manufacturing business for years. Amy and Matt have supported us immensely with timely responses and expertise!
We had a great experience purchasing a ball mill from Across International. The product and customer service have both been excellent. The team was very helpful throughout the purchasing process and also kindly provided us with complimentary gaskets, which we really appreciated.
A special thank you to Elton, Bei, Selina, and Rachael for their excellent support, responsiveness, and professionalism. They were very helpful and made the entire experience smooth and pleasant.
We are satisfied with our purchase and would highly recommend Across International!
111 Dorsa Avenue, Livingston, NJ 07039
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.
