Provided last minute trucking services and been waiting months with no payment, nor answer to calls and emails. Today, I involved their customer and I magically get a fast response where they sent me nasty messages claiming I'm unprofessional, while totally lacking accountability and integrity, refusing to pay via ACH, and claiming I will receive a check ina week. They're refusing to send an ACH or show me a check copy. They work under multiple business names...BEWARE!!!***update, since I cannot reply to the message received below. They do NOT pay on time, their employees email from different email domains from more than one company (please don't make... read full review
October 2020
The customer service was amazing!!!
October 2020
My company Cress Brook Ventures booked a load from Bensenville, IL to Middleton, WI to be picked up on April 29th. When our driver arrived at the shipper, the shipper said they would not load our driver unless he provided all the pallets for the load. This is something that we never do and this was never communicated to us from Vital Worldwide Logistics. We communicated back and forth with a person named John who was "working" on the situation. John told us that in fact pallets were required, so the load was no good and he would send a TONU. We told our driver to leave at this point. About an hour later, Vital Worldwide sent us an email saying to have... read full review
Provided last minute trucking services and been waiting months with no payment, nor answer to calls and emails. Today, I involved their customer and I magically get a fast response where they sent me nasty messages claiming I'm unprofessional, while totally lacking accountability and integrity, refusing to pay via ACH, and claiming I will receive a check ina week. They're refusing to send an ACH or show me a check copy. They work under multiple business names...BEWARE!!!***update, since I cannot reply to the message received below. They do NOT pay on time, their employees email from different email domains from more than one company (please don't make... read full review
The customer service was amazing!!!
My company Cress Brook Ventures booked a load from Bensenville, IL to Middleton, WI to be picked up on April 29th. When our driver arrived at the shipper, the shipper said they would not load our driver unless he provided all the pallets for the load. This is something that we never do and this was never communicated to us from Vital Worldwide Logistics. We communicated back and forth with a person named John who was "working" on the situation. John told us that in fact pallets were required, so the load was no good and he would send a TONU. We told our driver to leave at this point. About an hour later, Vital Worldwide sent us an email saying to have... read full review