The Polite Plumber

The Polite Plumber is a family-owned plumbing service that has been serving homes in New Jersey since 1948. Customers appreciate the honest and professional service provided by the team, which includes drain cleaning, well pump repair, and boiler repair. Reviews highlight the courteous and efficient work of the plumbers, who answer questions and provide clear assessments without upselling. Whether fixing a clogged sink, repairing a boiler circulator, or replacing parts in toilets and showers, The Polite Plumber consistently delivers quality service. Recently, customers have praised the swift response times, noting that a technician was able to arrive within 20 minutes for a refrigerator installation. The same technician, George, was commended for his efficient and clean work, leading to another scheduled appointment for a dishwasher installation. Clients have also expressed satisfaction with the professionalism and respect shown by the team, as well as their ability to explain solutions and provide estimates without pressure. In one instance, a customer returned home to find no water and called The Polite Plumber on a Sunday. Technicians Kyle and Anthony quickly diagnosed a malfunctioning well pump and ensured that the customer had limited water access for essentials. Another crew, Sean and Ryan, later worked diligently to replace the pump despite challenging conditions, demonstrating exceptional commitment to restoring water service. Their dedication and thoroughness have earned The Polite Plumber strong recommendations from satisfied clients. Recently, customers also shared positive experiences with their service. One customer had a shower issue. Thomas and Graham arrived promptly and took care of it. Since the house is 35 years old, they returned two days later to work on existing fittings that needed to be replaced. It was clear they spent extra time to do things right after previous work was subpar, giving the customer priceless peace of mind. Months later, a friend with major issues in outside piping described how Thomas and Graham did such a great job, showing their consistent quality. Customers also praised the honesty, reliability, and upfront pricing of the team. They mentioned that the plumbers go above and beyond, making sure the work is done correctly. One customer called with an issue; the team arrived early the next morning, fully equipped, and provided kind, tidy, and punctual service. Special thanks were given to George for his excellent work.