Sago Research Facility - New Jersey

Sago is a global research and data partner that connects businesses to key insights through extensive audience access and a range of qualitative and quantitative solutions. As a partner to clients, Sago enables businesses to understand their customers' wants and demands, empowering them to make confident decisions. Many participants have had positive experiences with Sago, enjoying the opportunity to earn extra cash through focus groups and studies. However, since the transition from Schlesinger Group to Sago, some participants have noticed a decline in service. Issues have arisen with the payment process, particularly regarding the switch to digital payments, which often take weeks to process. While most eventually receive their incentives, the overall amount paid has decreased significantly, with many studies now offering less than the previous standard of $150. Though support has been helpful in resolving problems, some participants have reported difficulties in communication and follow-up, causing frustration. Overall, Sago still provides opportunities for individuals to participate in studies and earn rewards, but improvements are needed to enhance the experience.