About The Ice Man
The Ice-Man is a well-established heating and cooling company with over 30 years of experience in the industry. They are dedicated to providing exceptional service and tailored solutions to meet the unique needs of their customers. With a reputation for doing the job right the first time, The Ice-Man has installed and repaired thousands of systems in the local area. Customers have praised the company's professionalism, courtesy, and efficiency. Zack, one of the technicians, was described as awesome, professional, and friendly, while the team, including Larry and Pam, were thorough, clean, and helpful in procuring equipment and scheduling installations on short notice. The company's pricing is considered fair, and the overall service is consistently impeccable.
Just had Ice-Man HVAC service come out for some maintainence and a parts replacement on my Air Conditioner. Patrick was my technician. He knows his stuff. Polite. Professional. Plus competitve pricing. I wish my other home improvement service providers were more like the Ice-Man! I highly recommend them.
We recently bought a new heat pump high efficiency ac and heater from the iceman.
The sales process was very informative and transparent when they visited the home.
The office staff could have been more knowledgeable about the payment options and communication could have been more clear via email as the ambiguity caused unnecessary back and forth and the quote to buy cycle time could have been reduced if there was clarity and timeliness in response.
The time to get the units took longer than desired
The instillation was awesome. The area the unit was going was sloped and they built a wood and crushed rock area with platform and it looks very...read full review
The Ice Man came out for an emergency furnace service after a basement flood. The HVAC tech was very knowledgeable and friendly. He took the whole furnace apart, inspected it and verified it was safe to run with no damage to equipment. He even updated the thermostat software and helped configure it in the same visit.
Very reasonable price and quick response when it was needed.