About The Cleaning Authority - Hammonton - Mt. Laurel
The Cleaning Authority - Hammonton - Mt. Laurel specializes in elite cleaning services that keep homes sparkling and beautiful. Their team uses a careful system to deep clean each room on a rotating basis, ensuring thorough cleaning and sanitization throughout the home. Many clients appreciate the professionalism and politeness of the staff, noting that they feel comfortable allowing the team to clean while they are away. The team leader takes time to explain the cleaning process and leaves notes detailing the work completed. Customers have praised the team's attention to detail, with reviews highlighting how they replace items moved during cleaning. Many clients specifically mention the consistent quality of service, often noting individual team members like Melissa and Bernice for their excellent work. Overall, reviews reflect a strong trust in the team, with many expressing satisfaction with the quality of service and the value provided. The Cleaning Authority is highly recommended for anyone looking for a reliable and thorough cleaning service.
Please be aware that the advertised rotational cleaning system is a fraud and a joke. I used the company for 4 months and not one time did they detail the rooms on rotation as listed in their brochure. What they do however is half clean the rooms that aren't on rotation with a lot of nonsensical rules where the cleaners aren't allowed to move anything and can only clean around things. Even when the bathroom is on rotation, they're only allowed to move a certain number of items on the vanity. Yesterday was the worst customer service experience I have ever received in my life! They were due to arrive at 1pm and didn't arrive until 3:30pm. At 5pm they told me their time was up and they were leaving my house half cleaned. I've had back surgery and they left me with a dirty kitchen, dirty kitchen and bathroom floors and unemptied trash. I called the manager Morgan and she told me the owner would call me and he never did. This company does not have professional cleaners and they don't allow sufficient time for the house to be cleaned. Their cleaners don't know how to clean! I only stayed with them because I couldn't find a replacement. They are the worst cleaning company I've ever used. I've been using cleaners for over 20 years!
I would like the two cleaners that were sent to my home to clean on a permanent basis. They did a superlative job. Working with your company has been a distinct pleasure. Keep up the great job. Thanks much, M.S.