About Ulta Beauty
Ulta Beauty is a beauty retailer offering a wide range of products from over 500 brands, including exclusive items and a Conscious Beauty section that features vegan, clean ingredient, and cruelty-free options. The store is well-organized and carries a variety of products, but some customers have noted issues with stock levels, especially regarding hair care products. Employees have been recognized for their friendliness and attentiveness, with some outstanding experiences. However, there have been reports of long wait times and understaffing, causing frustration for some shoppers. The Salon at Ulta Beauty provides a range of services, including hair, skin, makeup, and brow services, as well as ear piercing. Bookings can be made online, and walk-ins are welcome if stylists are available. Customers have expressed gratitude for the exceptional service, praising employees for their kindness and helpfulness. Notably, Zendeya has been highlighted for her expertise in assisting customers, especially during important occasions like weddings. Despite some limitations, Ulta Beauty is celebrated for its welcoming atmosphere and a positive, customer-centric approach, making it a place where shoppers feel valued and happy.
Shout out to zaniyah and the other kind woman whose name I cannot recall but every one was so attentive , kind , and understanding. Zaniyah helped me for over 30 minutes working on the perfect lip combo and the first kind woman helped me find the Mac gloss I was looking for. Both made sure I left happy and smiling 😊 Loved every minute as I’m new to coming here !🫶🏽👄
I am writing to express my utmost gratitude for the exceptional customer service I received at your Ulta location in Mayslanding earlier today.
I visited your store with the intention of purchasing a foundation from the Mac counter for my upcoming wedding. Upon arrival, I was promptly approached by Zendeya, who offered her assistance. Zendeya not only guided me in the right direction in terms of selecting cosmetic items that would complement my skin tone, but she also took the time to color match me. Her attention to detail and expertise were truly impressive.
What struck me the most about Zendeya was her willingness to go above and beyond to ensure that...read full review
It seems they are always out of stock or carry very minimal hair care shampoos and conditioners... everytime I go there to grab Biolage poo and cond... they never have them in pairs. So I just stopped going there.