After having a tough experience with my contacts, I decided to make an appointment at Warby Parker in Freehold and I am SO GLAD I did! Dr Neiland was so patient with me, listening to the whole progression of what brought me to this point and her response and actions show she is highly knowledgeable and really amazing at what she does. I thought the experience couldn’t get any better, but then it did with the patience and support I got up front from Tiffany and Alaina in the store as they helped me choose a frame style that is brand new for me. I would highly recommend this location and Dr Neiland, Tiffany, and Alaina for a positive eye doctor/shopping experience!
About Warby Parker Freehold Raceway Mall
Warby Parker at Freehold Raceway Mall offers a welcoming environment for customers seeking high-quality prescription glasses, starting at $95, along with sunglasses, progressives, and a range of contact lenses, including the brand Scout. The store is praised for its friendly staff and knowledgeable optometrists. Reviews highlight the exceptional service provided by team members like Dr. Neiland, who is noted for her patience and expertise, ensuring a comfortable experience for those with eye care concerns.
Customers consistently mention the dedication of staff members such as Madison, Tiffany, and Alaina, who listen carefully to individual needs and provide personalized assistance in choosing the perfect frames. The atmosphere is described as bright and spacious, with a large selection of eyewear available. Many reviews emphasize the professionalism and compassion of the team, creating a positive shopping experience that builds confidence and trust.
Overall, Warby Parker in Freehold is highly recommended for anyone looking for quality eyewear and exceptional customer service, making the process enjoyable and stress-free.
Reviews
I don’t write a lot of reviews, but my experience at Warby Parker at Freehold Mall today was so positive that I felt it was important to take the time to recognize Madison and her manager, Isabel. From the moment I explained the problem I had experienced at another store, Madison treated me with genuine respect, patience, and professionalism. She listened carefully, took my concerns seriously, and made me feel like my issue mattered. Her approach immediately gave me confidence that I was in good hands.
Madison went above and beyond to help resolve my concerns, and what stood out most was the way she made me feel supported throughout the entire experience. She never… read full review
I visited the Warby Parker store at Freehold Mall.
The best quality reading and regular glasses you can find on the market. Purchased three glasses and will buy more when I need them.
The service there is excellent and the price matches up very well to the look 👀 of the eye glasses. 🤓
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Hours
Location
3710 US-9 Suite C-116, Freehold, NJ 07728
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