About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of cosmetics, fragrance, body, skin, and hair care products. Customers can shop over 500 brands, including well-known names like Tarte, Fenty, and MAC, as well as affordable options like NYX and ELF. Many reviews highlight the exceptional customer service provided by the beauty advisors, who are friendly and knowledgeable. One customer praised a beauty advisor for helping them find the perfect foundation match, while another appreciated the assistance offered in navigating skincare and makeup choices. The store atmosphere is described as welcoming, creating a comfortable experience for shoppers. However, during busy seasons, some items may be sold out, so using the app for advanced purchases is recommended. Ulta Beauty also features The Salon, offering various services like haircuts, makeup applications, and brow treatments. With options for in-store shopping, quick store pick-up, and same-day delivery, Ulta Beauty strives to meet the needs of its customers.
Don’t judge a book by its cover is what comes to my mind after a wonderful experience with Kelly at ulta freehold. She was professional, fun, knowledgeable and helped my sister and I pick out the perfect foundation and concealer. She worked with us patiently and found us the exact products we needed. She is a beautiful young lady and I will be happy to get her assistance at my next visit to ulta. Thank you Kelly!
Very helpful staff! Made an online pickup order, and was helped by Morgan. She was very polite and even made sure my order was correct in the bag before leaving the store. Great customer service skills at this location.
I had such a nice experience with one of the beauty advisors today! I'm naturally very shy and overwhelmed when I'm looking at beauty products...I barely ever treat myself to nicer makeup. Kris came right up to me to since he could tell I was lost and while still managing like 6 other customers diligently kept coming back with makeup suggestions and helped me pick a PERFECT foundation match! It was seriously so nice to get his advice and expertise, and he really was kind and friendly which immediately put me at ease. Super impressed to get that kind of attention on a busy day!