Talk N' Fix

Talk N' Fix is a phone repair shop that has received mixed reviews. While some customers have had positive experiences, with one reviewer praising the helpfulness and expertise of the staff, particularly an employee named Lucas, others have had more negative encounters. One customer was impressed by the shop's willingness to go above and beyond, helping with the cost of a new screen and providing a free screen protector, even though the phone was out of warranty. Another customer was satisfied with the quality and speed of the back glass repair on their phone. However, one customer had a more troubling experience. After their 13-year-old child went to the shop to have the phone's back fixed, the staff claimed additional repairs were needed and quoted a high price. When the customer returned, the phone's face was still not working properly. The customer then took the phone to another repair shop, which found that the phone had been improperly reassembled with no screws holding it together and the screen was used and defective. The customer attempted to get a refund from Talk N' Fix, but the staff claimed they could not reach the owner, who was traveling in Greece. The customer filed a complaint with the local police and mall management, accusing the shop of preying on a minor and providing poor service. Overall, the reviews of Talk N' Fix are mixed, with some positive experiences balanced by reports of questionable repair practices and poor customer service.