About Ray Catena Lexus of Freehold Service
Ray Catena Lexus of Freehold Service & Parts Center is a well-regarded dealership known for its exceptional customer service. Their team of experienced Lexus service technicians provides a range of services, including inspections, diagnoses, repairs, and regular maintenance like oil changes and brake repair. Customers often mention that the dealership operates smoothly like a well-oiled machine, making the experience hassle-free. The atmosphere is friendly and welcoming, with staff who go above and beyond to ensure a positive experience. Customers appreciate the attentive service from the service manager and staff, who create a comfortable environment where things go quick and smooth. Many loyal customers highlight the dealership's commitment to high-quality service and keeping them informed throughout the process. The dealership also offers a stress-free sales experience, with no pushy sales tactics and a friendly sales manager who greets customers personally. Overall, Ray Catena Lexus of Freehold is praised for its good vibes and dedication to customer satisfaction, making it the right place to get your car maintained or fixed.
My service rep Chris Lisa goes above and beyond every time. Always making things convenient for me, and going the extra mile in terms of service, recommendations and giving me the car back amazingly clean. He gets 5 stars, and we have one car that gets a lot of miles, and he never lets us down.
This place (Lexus of Freehold) always provide an excellent service, wonderful staff, very accommodating and easy to make an appointment but most important I would like to give a shoutout to Christopher Lisa, who always provide an excellent service, our service consultant, most of the times that I will go for any kind of services, he ended up assigned to us, we’re very lucky because he always go above and beyond, very kind, helpful and honest. Thank you very much for everything.
Chris Lisa is the best! He was our service consultant when our transmission went. He was so helpful went above and beyond to help us . He is outstanding thank you Ray Catena for having him as part of your team! We are for ever grateful for his professionalism and help thank you Chris