Verizon

Aug 2023

Absolutely STELLAR customer service. They went above and beyond to help me get my data off my broken phone and onto my new one, even when another store told me it was impossible. Thanks to everybody there!

Dec 2022

I watched Nick perform magic yesterday. Not only was he professional, kind and quite funny, he backed up my phone and transfered all my data to a new phone using muscle memory becasue my screen was broken. He went above and beyond!

Oct 2022

My 84 y/o mom got a new cell phone as a birthday present. We took it to the store in Sussex NJ to be activated. I told them I would put in her contacts manually since she had a handful and to save her money. We were told they would NOT activate her phone unless she paid the $25 fee to switch her contacts AND a $35 activation fee. We walked out. We went to the Franklin store and were greeted by Donna after she was done with another customer. What a pleasure she was friendly, knowledgable and awesome. No charge for ANYTHING! Her store was full and had lots of employees. Sussex.....not a sole in there. No customers. Gee I wonder why? Highly recommend this awesome store and...read full review