Hand & Stone Massage and Facial Spa in Franklin Township, NJ offers a relaxing and inviting atmosphere where clients can unwind and escape from daily stress. The spa provides high-quality massage and facial services, with a focus on making these treatments accessible through affordable rates and membership options. Guests appreciate the welcoming environment, noting the kindness and professionalism of the staff. Many have praised individual practitioners for their exceptional service, highlighting their attentiveness and thorough explanations of treatments. The facility is clean and well-maintained, contributing to a positive overall experience. Anabel, a highly recommended therapist, offers professional and friendly massages that leave clients feeling refreshed and relaxed. Jules provides incredible facials, offering skin advice and product recommendations that keep clients coming back. The front desk staff, especially Mackenzie, are very nice and helpful, ensuring a smooth visit. The atmosphere is very calming, and prices are reasonable. The spa is open seven days a week with extended hours, making it convenient for clients to schedule appointments or walk in at their leisure. Gift cards are also available for those looking to share the experience with friends or loved ones. Overall, Hand & Stone is highly recommended for anyone seeking top-notch pampering and self-care.
I usually book appointments here for my wife, and she loves the service especially with Annabel. My frustration isn’t with this location but with Hand & Stone’s corporate website.
We’ve had ongoing login issues for months. The site repeatedly says our password is incorrect, but when we request a password reset, the verification code never arrives. We’ve checked our inbox, spam, junk, and even the All Mail folder, and the email never shows up. We opened a support ticket, and it took three months for someone to respond. They finally acknowledged that there was an issue on their end and that many customers were experiencing the same problem. After a brief time with… read full review
Apr 2026
5.0★★★★★
I cannot say enough good things about Malena. Before I met her and she started doing my facials, I was getting random huge pimples that would cause swelling and numbness in my face for days, CONSTANT breakouts, scarring everywhere, either skin that was too dry or too oily, and had no skincare routine. Malena has completed transformed my face, has helped me in ways that both my PCP AND dermatologists couldn’t, and I have not had a single swelling in almost 2 years now.
Malena knows how to individualize care in a way that will actually benefit YOU, not just what is good for the majority of people. She is very knowledgeable about different products, and will help you… read full review
Mar 2026
5.0★★★★★
Wonderful place and people - there was a snafu with the online scheduling, but they did what they could to accommodate me.
Further they were very attentive and really listened to what I needed, and the entire experience was therapeutic (which is why my doctor suggested it).
