About Choice Home Warranty
The restaurant, Choice Home Warranty, offers comprehensive protection against repair or replacement costs of major systems and appliances. Policy holders can contact the claims center and pay a modest service call fee when a problem arises. The company aims to provide fast, simple solutions and excellent service technicians. The technicians are knowledgeable and efficient, and some customers have received prompt and satisfactory service. However, some customers have experienced difficulties in getting in touch with the company and following up on repair work. Others have reported inconsistent communication and incorrect information from claims representatives. Overall, Choice Home Warranty provides value for money and protection against high repair costs, but may require improvement in customer communication and service follow-through.
We had an issue that required the assistance of a Case Manager. Santiago was assigned to us and handled our case in a very timely manner. His professionalism and customer service was impeccable. Thank you Santiago!!!
Customer service acted promptly and was able to adapt my reimbursement for my dryer. Also, the repair man came within two days to look at the dryer and to determine it could not be repaired. Thank you, from a new owner of a house with old appliances. Invaluable service.
Just signed up With Choice Home warranty. So far so good. Easy to understand what they had to offer, informed me of the promotion they had at the time so I could save some money. Answered my question about something's I was concerned about like if I had a repair done would they go up on my plane I have with their company ,his reply was the price I sign up for would not change no matter how many claims I file during my contract. That's why I gave them a 4 Stars, so after my first Claim I file it may be months or years from now but I will be back to give an update. Looking forward to doing Business with you Choice Home Warranty. Thank you Beverly