About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The store provides a wide range of options, from cosmetics and fragrances to skin and hair care. Customers can also book appointments at the in-store Salon for services such as haircuts, color, and makeup application. Reviewers praise the helpful and friendly staff at Ulta Beauty. Employees like Claudia, Ladwan, Sonia, and Brendan are described as patient, knowledgeable, and going the extra mile to assist customers. One reviewer was impressed by the staff's ability to find a hard-to-find product, while another appreciated the guidance from a hair salon employee, Ashley, in selecting the perfect shampoo for their curly, color-treated hair. Customers also highlighted the positive experience with the store manager, Claudette, who was very helpful and attentive. A different reviewer shared their satisfaction after booking a haircut and scalp renewal treatment with Brendan, noting the excellent service and their love for the new style. The store's Conscious Beauty section offers eco-conscious choices, with products that are vegan, clean, cruelty-free, and sustainably packaged. Overall, Ulta Beauty provides a pleasant shopping experience with a wide selection of beauty products and attentive, customer-focused staff.
Wow! I shop here most of the time but today
I have to thank the store manager, Claudette for her helpfulness and going the extra distance to help me! She is terrific and in a time where most people don’t care to help in retail stores, it was a pleasure dealing with her!
So I frequent Ulta in East Brunswick on Rt. 18 a few times a month. Usually I go in get what I need and bounce. Today, I was greeted by the Manager Laduan who was everything a beautiful customer service experience should be. Upon entering I was greeted by this fashionably dressed manager, who sported a smile and impeccably coifed hair to boot. Laduan was not only interested what products were best for me but he was very present in the conversation. I was actually, there because I needed to return some items that didn’t suit me. However, I ended up buying another product instead. The experience was very inviting and positive one sprinkled with some fun banter of conversation....read full review
I booked a haircut and scalp renewal treatment with Brendan and so happy I did. They did a wonderful job. My hair is on the thinner side but I trusted Brendan to suggest the best cut for my hair type and happy I did. I love my new style and loved the conversation and company just as much. I’ll absolutely be going back.