About Ultra Air
Ultra Air is an HVAC company that has been serving residential and commercial customers since 1991. They offer a wide range of services, including installation of air conditioning, heating, and refrigeration systems, as well as ductless units, air purifiers, and humidifiers. Customers praise Ultra Air for their excellent service and professionalism, highlighting the company's responsiveness, clear communication, and thorough explanations provided by the staff. The installation process is consistently described as smooth and efficient, with installers completing the work on time and cleaning up afterwards. Ultra Air is commended for their fair pricing and commitment to customer satisfaction, earning them repeat business and strong recommendations. Customers have described the owner, Rich, as knowledgeable, educational, and patient, with a team that strives for excellence and delivers high-quality work. The company has been praised for their top-notch service, responsiveness, and professionalism, particularly in situations where customers had previous negative experiences with other providers. Customers have expressed their satisfaction with the company's ability to resolve issues quickly and their trust in recommending Ultra Air to others in the area. Recently, Ultra Air received praise for their prompt response and neat installation work. When a customer woke up to a problem with their AC on a hot day, Rich immediately responded and had a technician at their house in less than an hour. The technician, Christian, quickly detected and fixed the issue, cleaning up after the work. Customers also appreciated their experience with them during a heatwave, describing them as professional, friendly, and down-to-earth. They went above and beyond to help in a difficult situation, standing by their words and delivering quality service. Many customers highly recommend Ultra Air for their reliability and excellent work.
Rich and his team were amazing! We had a 20-year old AC system that failed last summer. Rich was willing to take the time to talk me through my options and explain the kinds of systems that were available to us. Having also talked with other companies, in my opinion he went above and beyond.
We had both a new AC unit and new furnace installed. The furnace installation was tricky because it was in a very confined space. Our schedules were also challenging, but Rich was great at accommodating in every way he could.
Both he and his team of installers were professional, friendly, neat, and very adaptable to our big dog who wanted to help! We are so happy to have found...read full review
Had two central AC systems replaced. Job was completed in a very efficient way, on schedule and at a very reasonable price. Technicians were excellent, going above and beyond the itemized work to assure that all aspects of both systems were functioning properly. Rich, the owner, was more than generous with his time and expertise. This is the kind of company that makes a homeowner confident and comfortable in his choice of service professionals.
Had them over today to do routine maintenance on our central air system. Was able to get an appointment quickly, they were very thorough, and the price was reasonable.