URGE FITNESS Clementon NJ

I’ve noticed a weird phenomenon over the past few months where you’ll just never see any staff. I figured it was fair enough because a lot of the time I come in at weird hours, but even in the middle of the day, I’ll try actively looking for someone who works there out of curiosity, but to no avail. I don’t know if they’re just understaffed or what, because a year ago when I joined, there was always someone at the front. Matter of fact, it was usually one to three people. Very polite and patient people, might I add.

I suppose it’s not the worst thing in the world. I’d rather have no staff than rude staff. The equipment is pretty solid, although you can… read full review

Cold Water in Men’s Restroom Shower for at least 2 months. That means no one is checking these things.

Edit: We have an app, you have a marketing team, you could have made a 1 page print out. It doesn’t take 2 months to fix anything. Deflect it on the landlord if you please but not communicating to your members whilst taking payment is my problem. If a payment is missed, communication is within 2 minutes. Communication eliminates assumptions. I will bring review to a 2 star but in 2026 not transferring information is unacceptable.

I have been a member for almost a year. At the beginning it was tough find anyone to help me with my shoulder issues. About a month ago I was talking to new manager Tim Malen. He gave me a free session and was able to diagnose the issue with my shoulders. I signed up for a 6 month sessions. Tim is making progress with me. He is also educating his employees on how to treat this issue. The Clementon facility is heading in the right direction.