About Storm Master Gutters
Reviews for Storm Master Gutters
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Monday: 7:30AM - 5PM
Tuesday: 7:30AM - 5PM
Wednesday: 7:30AM - 5PM
Thursday: 7:30AM - 5PM
Friday: 7:30AM - 5PM
Saturday: 7:30AM - 12PM
Sunday: Closed
Storm Master Gutters specializes in gutters, gutter installation, gutter repair, and gutter protection for homes and businesses. Honesty, integrity, friendliness, and clear communication are fundamental to their work. With over 40 years of experience in rain gutters, Storm Master provides seamless rain gutters and leaf guard protection to ensure proper water flow and prevent costly water damage. Their licensed gutter installers are held to the highest standard of service excellence and reliability. Whether a homeowner, contractor, or home builder, the service staff works with customers to schedule gutter installation and ensure it is 100% installed correctly and on time. Customers have praised Storm Master's professionalism, kindness, and efficiency in handling custom projects and providing excellent communication throughout the process. The team is recognized for their polite, professional, and thorough service, delivering high-quality gutter systems that meet customers' needs and expectations. However, there have been some concerns regarding customer service experiences. While many appreciate the promptness and expertise of the technicians, some have reported issues with communication from the office staff. Despite this, the company has shown dedication to addressing concerns, as demonstrated by a sincere follow-up from the director of customer service, which left many customers feeling valued and supported.
1st rate organization in my book. Installed gutters, good except one back gutter couldn't handle a significant storm. Called and the service department came out promptly and installed second downspout. Professional crew in a professional trunk, friendly and appropriate, got right to it, did it right and were done in 1/2 hour, highly recommended.
Was recommended to Stormmasters by a friend and am very happy with the results! Worked with Samantha for initial estimates, she was very helpful and communicated clearly and promptly. Matt was our service technician and he was fantastic. Listened to the issues and started with the problem spots and immediately diagnosed an issue, confirmed his suspicion of root causes and fixed it. Stormmasters was great to work with and I would definitely recommend!
Great work done by the repairmen who fixed the gutters. Person who works the phone (Christina) was super rude. We got an invoice in the mail regarding payment for the work done. After the work was completed by the repairmen, I asked how to pay and they told me it was covered under warranty. When I received the invoice that I was not expecting I called just to confirm whether I owed anything or not and Christina was super rude about why I was shocked that I got an invoice. Honestly ridiculous. I don't mind paying for work done but when a customer calls to confirm, I expect to just receive answers politely.
Update: I want to mention I received a phone call from the...read full review