Ocean Eye Institute

Nov 2024

I had scheduled an appointment 4 days in advanced for contact fitting. The contacts have already been ordered and received but when I get there (after driving from North Jersey), I was told to take a seat and the optometrist will be right with me. As twenty minutes go by, I am called up and told that my contact trial were not at the Brick location and were at the Toms River location and I was rescheduled. No consideration for my travel expenses or time wasted. Just a "sorry about that", no inquiries on "how can we make this right?", no reimbursement of my time and money spent. They have a $35 fee if you don't show up for an appointment, they should have a reimbursement...read full review

Oct 2023

Office is terrible. Had appointments for my son and I in mid September. After a dozen automated calls they called to cancel as the doctor would not be in that day. Rescheduled for today 10/13 and when I called to confirm the office I was told AGAIN the doctor was not going to be in and I’d have to reschedule to MID DECEMBER?!?!? I received no less than 15 automated calls which I did not answer every one….and apparently one was a real person telling me about the cancellation. Really? On the same day I received an automated CONFIRMATION?!? Never again…and the lady on the phone was totally rude after THEY cancelled twice. Total trash.

Feb 2023

First I met with Dr. Grossman, had eye exam, went well. Then I met with Dr. LautenbergWho did minor surgery on my eyes. Also went well. Doctors and entire staff, all very knowledgeable with perfection. I would recommend them to everyone.