Advocare Berlin Medical Associates

Aug 2023

I don't understand all of the negative reviews because I've been here multiple times and often and haven't experienced most of the negative things listed. This tells me that these people encountered mistakes and decided that everything about the office was awful. I've never waited more than 15 minutes, nurse visits are insanely fast, and only one time they almost charged me but realized they didn't need to and they refunded me immediately and apologized. Everyone has been friendly and I would just say they don't act "fake nice" which I appreciate more than hearing a customer service voice. Including all of the mistakes people have listed I would give it 4/5 stars, but...read full review

Aug 2023

I have nothing but awesome outcomes from visiting this office. I have been a patient for over 8 years. I started out seeing Kelly the NP whom is fabulous. Then I transferred my care to Dr. Mike. I can honestly say he is the most humble, dedicated provider I have ever met. he truly cares about the well-being of his patients. He ensures that you have all the tools and resources needed to maintain your health. His staff goes above and beyond to make anyone feel comfortable. Customer service is key in this office. But who sparks me the most is Eisha and Amanda, I never have felt so positive about going to the doctor until I met these two. Not everyone can empathize with...read full review

Aug 2023

Doctors are great. The staff has really stepped up their game and are a pleasure to deal with. Someone answers the phone quickly now and helps will all problems with questions and medication.