Photos for Summit Health - Berkeley Heights
Reviews for Summit Health - Berkeley Heights
Add your commentSummit Health - Berkeley Heights
1 Diamond Hill Rd, Berkeley Heights
Directions Call Website Suggest an Edit
1 Diamond Hill Rd, Berkeley Heights
Directions Call Website Suggest an Edit
Most of the doctors here are good. Their offices are friendly. I’m a fan of the lab and find them to be quick and efficient. I love that there are various specialties available.
My issues are with scheduling and I LOATHE the call center every time I need an appointment. The operators are friendly enough but, respectfully, they are difficult to understand due to language barriers and I should not be routed to another country just to make an appointment with a doctor.
The fact that Summit uses a foreign call center is the epitome of the business takeover of healthcare. I cant call my doctor without going through a call center? Time... read full review
I had an MRI appointment for 6pm. On my way from Newark the rain caused increased traffic on route so I called and let them know I’m running 10-15 mins behind. The technician, O’Neil, called just after 6pm to check where I was and I told him my ETA. He said OK as long as I arrive before 6:15pm he will be able to do the MRI. I assured him I’ll be there. I arrived 6:13 and the ladies at the front rushed me back to change for the MRI.
She returned to tell me the technician, O’Neil, left out the back without as much as checking if I arrived or notifying them he was leaving. They were just as shocked as I was because he told them 6:15 cut off just... read full review
When I called to make an appointment for surgery on my finger, the representative asked me if my finger was in my hands or on my feet. Doesn't instill too much confidence in the medical practice.