New Polished Nail & Spa offers gel manicures that last up to three weeks. The Berkeley Heights location is clean, and the manager ensures everything is in order. Many customers find the staff professional and attentive, making sure they are comfortable during their visits. They take the time to understand exactly what clients want and provide helpful suggestions. Some customers have had issues with the nail technician cutting their nails too short without asking. The owner, Sam, is described as friendly and accommodating, though there have been reports of him being overly pushy about returning for further services. Overall, New Polished Nail & Spa is recommended for anyone seeking excellent nail care in a welcoming environment.
Polish was fine. Technicians great. I just don’t like how they all use dremels/drills to clear your cuticles away. It’s a fast method but it tore up some of mine and it’s not as precise. I’ve never seen that done and I’ve been to 100 nail places. Not a fan.
I also prefer that my service starts with a sanitized set of tools in a bag but that is very hard to find in New Jersey.
I came because of the reviews but I suspect people like this place because the cost is low and they do a lot of dip manicures.
Dec 2024
3.0★★★☆☆
The quality of the dip mani and regular mani I got was great. But I didn’t appreciate being asked 4+ times if I wanted gel instead when I kept saying no because gel always hurts my nails. And then when we left the person who did my nails came out and demanded a dollar more for his tip. It was very uncomfortable. Would not go back for the pushy behavior I experienced.
Aug 2024
5.0★★★★★
I got just a regular mani and pedi after work and am so pleasantly surprised! My technician took her time cleaning my nails and perfectly shaped them. This is day three of a regular mani and no chips at all!! Will definitely be using this place as it’s close to my work but will travel from my home.
