About Walmart Vision & Glasses
Walmart Vision & Glasses is highly praised for its excellent customer service and knowledgeable staff. Patients appreciate the friendly and polite team, including Dr. Gump, who is described as amazing, personable, and caring. Many reviews highlight the staff’s helpfulness, with several mentioning how they went above and beyond to accommodate urgent appointments or reschedule missed ones, often calling promptly when cancellations occurred. Patients feel valued and well-treated, noting that staff members like Carrie, Judy, Mark, and Casey are consistently helpful and friendly. Dr. Gump stands out as a key reason for repeat visits, with her making the experience pleasant and showing genuine care for patients, including children. She is praised for her professionalism and for providing extra effort, such as ensuring patients leave with glasses even when issues arise. The front office staff is also recognized for their long-term presence and expertise. While some mention minor issues like appointment cancellations due to no-shows or the importance of confirming appointments, overall, the business is seen as providing good old-fashioned customer service. The combination of knowledgeable staff, caring doctors, and a welcoming atmosphere makes Walmart Vision & Glasses a trusted choice for eye care needs.
Dr. Gump was amazing! I needed an appointment urgently and although originally scheduled for next week, I was called back almost immediately because of a cancellation and was able to be seen the next day! Everyone was nice, extremely helpful and made the experience a really good one! I appreciate you all :)
Dr Gump and team were great. Everyone that i dealt were amazingly helpful and very polite. I need to get in done than there schedule allowed and they called the next day saying someone canceled and I could take that spot. I messed up and missed that appointment. They then jumped through hoops and got me a spot the very next day. Again the associates and Dr Gump were personable, kind and polite through my whole experience with them and I have not one negative thing to say.
Dr. Gump was absolutely amazing and made the visit for my son so pleasant. The other staff on the day of our visit was not so friendly but Dr. Gump made up for it. Make sure you confirm your appointment here even if you are always on time and never cancel your appointments because they may cancel your appointment if you don't confirm. Our appointment was canceled but they were so kind to see us since we were on time for the appointment we scheduled a couple of months back. Lol Got to love those no show people that ruin it for everyone. Thank you Dr. Gump you are the reason we keep coming back.